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Edge4 provides Quest Diagnostics with ability to standardize implementations, lower costs and recognize revenue faster

Problem:
Quest Diagnostics, which provides lab services to 45,000 physician offices, needed the ability to quickly and efficiently connect to virtually any physician practice management systems (PMS), physician billing system, and EPR/EMR. Quest's goal was to develop a standard configuration per practice management system that could be quickly installed and easily customized by field engineers of varying levels of abilities and technical skills.

Solution:
BridgeForward's Edge4 integration platform provides the connectivity to and from each of the new and existing practice management billing modules in client offices. Edge4 also gives Quest the ability to develop customized integration solutions, standardize the acquisition of data while permitting customer-centric solutions through BridgeForward's Adapter Tool Kit. Deployment is standardized and simplified using a compressed configuration file and DLL for customized routines.

ClearSpan Benefits:

Ease-Of-Use: Easy to adapt from one client to the next, from one PMS and EMR to the next.
Deployable: Edge4 has proven to be far easier to deploy on a broad basis than other packages we have used or evaluated in the past.
Supportable: Edge4 provides a robust monitoring capability that allows for easy diagnosis and resolution of any failures.
Cost Savings: Through the use of Edge4, Quest has dramatically cut its customer integration costs.